cookie-policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website or use the TrafficMaster app. They help us provide you with a better experience by remembering your preferences and enabling essential features for du online recharge monitoring.

Cookies do not contain any personally identifiable information and cannot harm your device or data.

2. Types of Cookies We Use

Essential Cookies

Required for basic website functionality and du prepaid recharge integration.

User authentication and session management
Security features and fraud prevention
Website navigation and core functionality
du online recharge connection status

Duration: Session cookies (deleted when browser closes)

Analytics Cookies

Help us understand how users interact with our du recharge tracking features.

Website usage statistics and page views
Feature usage patterns and performance metrics
Error tracking and diagnostic information
App optimization data (anonymized)

Duration: Up to 2 years

Preference Cookies

Remember your settings and preferences for a personalized experience.

Language selection (English/Arabic)
Currency display preferences (AED)
Dashboard layout and notification settings
du carrier selection and default options

Duration: Up to 1 year

3. Third-Party Services

We use trusted third-party services that may set their own cookies to provide enhanced functionality for our du online recharge monitoring features:

Google Analytics

Helps us understand website usage and improve our services.

View Google's Privacy Policy

UAE Carrier APIs

Essential for du prepaid recharge integration and real-time data.

Governed by carrier privacy policies

4. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

Chrome: Settings > Privacy and Security > Cookies
Safari: Preferences > Privacy > Manage Website Data
Firefox: Options > Privacy & Security > Cookies
Edge: Settings > Cookies and Site Permissions

Important Notice

Disabling essential cookies may affect core functionality including du recharge monitoring and secure login features.

5. Mobile App Data Collection

Our mobile app uses similar tracking technologies to provide personalized du online recharge experiences:

App usage analytics and crash reporting
Push notification preferences and delivery
Feature usage patterns for optimization
Security monitoring and fraud prevention

You can manage these preferences in your device settings or within the TrafficMaster app settings menu.

6. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology or UAE legal requirements. Any updates will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies to enhance your TrafficMaster experience.

7. Questions About Cookies

If you have questions about our cookie usage or need assistance with your preferences, please contact us:

Email: support@trafficmaster.ae

Phone: +971-4-582-7391

Address: TrafficMaster UAE Digital Solutions LLC
Office 1204, Business Bay Tower, Business Bay, Dubai, UAE